Returns & Exchanges
At Edgars, we want you to be completely satisfied with your purchase, which is why we offer a flexible 30-day return policy for most items in their original condition. Whether you shopped online or in-store, our goal is to make your exchange or refund process as seamless as possible.
Return Process
- 1.Initiate Your Request
Log in to your account to select the items you wish to return and choose between an exchange or a full refund to your original payment method.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring you include the printed return slip or invoice inside the box.
- 3.Drop Off or Collection
Drop your parcel at any authorized Edgars retail location for free, or schedule a courier collection through our online portal for a small fee.
- 4.Quality Check and Refund
Once our team inspects the returned goods, we will process your refund or dispatch your replacement item within 7 to 10 business days.